Privacy Policy

Zender Media LTD (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage with our services.

1. Who We Are

Company name: Zender Media LTD
Registered address: 8 Porth Y Gwyddel, Port Talbot, Wales, SA12 6EQ
Email: hello@zendermedia.com
Website: www.zendermedia.com

We are an advertising and marketing agency providing services such as strategy, media buying, creative, analytics, and campaign management.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

Name
Email address
Phone number
Company name
Job title
Any information you submit via contact forms, emails, or proposals

b) Client & Campaign Data

Client contact details
Advertising account data (e.g. Meta, Google, TikTok, LinkedIn — where access is granted)
Campaign performance data and analytics

c) Automatically Collected Data

IP address
Browser type and version
Pages visited and time spent on site
Device and operating system
Cookies and similar tracking technologies

3. How We Use Your Information

We use personal data to:

Respond to enquiries and provide our services
Manage client relationships and contracts
Plan, execute, and optimise advertising campaigns
Improve our website and services
Send relevant communications (only where permitted)
Meet legal, regulatory, and contractual obligations

4. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

Consent – where you have explicitly agreed
Contract – where processing is necessary to deliver services
Legitimate interests – to operate and grow our business
Legal obligation – where required by law

5. Sharing Your Data

We may share personal data with:

Advertising platforms (e.g. Google, Meta, TikTok, LinkedIn)
Analytics and CRM providers
Hosting and IT service providers
Professional advisers (legal, accounting)

All third parties are required to respect data security and process data lawfully.

We do not sell personal data.

6. International Data Transfers

Some of our partners may process data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as:

Adequacy decisions
Standard Contractual Clauses (SCCs)

7. Data Retention

We retain personal data only for as long as necessary:

Client data: for the duration of the contract and required legal period
Enquiry data: up to [e.g. 12–24 months]
Analytics data: anonymised where possible

8. Your Rights

Under data protection law, you have the right to:

Access your personal data
Request correction or deletion
Object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with the ICO

UK regulator: Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

9. Cookies

We use cookies to:

Improve website functionality
Analyse traffic and usage
Support advertising and remarketing

10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

Secure servers
Limited access controls
Encrypted systems where applicable

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

📧 hello@zendermedia.com